Terms and Conditions

These terms and conditions govern the users use of the website, services provided by, and your relationship with Emma Hellier Bexhill Ltd whose registered office is at 34 Sackville Road, Bexhill On Sea, East Sussex, TN39 3JE.

If you do not agree to these Terms, please do not access nor use the Website, Salon or Services of Emma Hellier. If you have any queries regarding these Terms then please contact us via postal mail or by email at info@EmmaHellier.com

EHBlowdry Club Terms and Conditions

The Blowdry Club Membership # Blowdry appointments are a maximum of 30 minutes each. #Extensions to the 30 minutes will incur an additional fee of £10 per appointment. # Blowdry Club members can choose from only four finishes; straight, curly, volume or braided. # Blowdry Club members may have a maximum of two appointments booked at any one time. # Each Blowdry Club member can bring one new friend for one appointment every month as part of their membership. # Blowdry Club Members can cancel at anytime. # We currently only accept a limited number Blowdry Club members per month. # Payments for Blowdry Club will be automatically taken each month unless cancelled. # Blowdry Club Members who miss, cancel or move appointments without 48 hours notice will be charged a penalty fee of £10 instantly. # Non-payment of monthly subscription or penalty fee will suspend Blowdry club membership. # Emma Hellier does not offer refunds in any circumstance. #Emma Hellier reserves the right to suspend a blowdry membership without notice at any time. #Emma Hellier reserves the right to refuse service if blowdry members attend an appointment more than 10 minutes late.

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Website Terms and Conditions

Website, associated links and Social Media platforms # The content of the pages of this website is for your general information and use only and is subject to change without notice. # This website uses cookies to monitor browsing preferences. If you do allow cookies to be used, the personal information may be stored by us for use by third parties. # Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. # Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements. # This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited. # All trademarks reproduced in this website, which are not the property of, or licensed to the operator, are acknowledged on the website. # Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence. # From time to time, this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s). # Your use of this website and any dispute arising out of such use of the website is subject to the laws of England, Northern Ireland, Scotland and Wales.

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Gift Voucher Terms and Conditions

Gift Vouchers # Vouchers are valid up to and including the expiry date. # Vouchers are only valid for the service or amount stated. # Only one voucher can be used with each visit to the Salon. # Vouchers are non-exchangeable, non-refundable and have no cash value. # All bookings are subject to availability.

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Payment Terms and Conditions

Returns, Exchanges and Refunds # Emma Hellier does not offer refunds in any circumstance. # If the result of a service does not meet your expectations a member of the team will be more than happy to rectify this free of charge, following a full consultation with our manager to establish a course of action. # Colour and Extension services are only guaranteed if the stylists advice has been followed and you are using the products recommended by Emma Hellier. # If unsatisfied with purchased products an exchange can be made for a suitable replacement. If the replacement has a higher value, the difference may be charged.

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Privacy Policy

Emma Hellier Privacy Policy At Emma Hellier we are committed to protecting and respecting your privacy This policy explains when and why we collect personal information, how we use it and how we keep it secure. # What personal data you we collect? When you want to make an appointment with us we will collect your name and personal details such as contact phone number and email address. We also keep records of your goods and services. We also keep records of your skin testing results and allergy information. # Why we collect it and how it is used. We may need to contact you in an emergency to make changes to your appointments. We record your past services and goods to provide a better continuation of service for you. We may contact you with appointment reminders and information about goods and services if you so wish. We adhere to our skin testing policy which means we must keep records of allergy testing. # Who it will be shared with. We don’t share any client data with any third parties # When and why it will be deleted. General client record cards will be deleted and destroyed after one year if you have no longer visited us. Skin testing results will be kept for four years and financial transactions will be kept for six years # What we will not use personal data for We will ask your consent to hold and use your data for the reasons listed above. You can opt out at any time. They will not be used for any other purpose.

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